- Data Protection legislation sets out various reasons why a company may collect and process personal data, including the terms of our contractual relationship. By entering the site, the User consents to the collection of Personal Data. This collection takes place exclusively in the context of the products and/or services provided by our Company and in particular aims to:
a) in managing the sale of our products/or services, e.g. communicating and informing you about the availability of products and the progress of your order, the execution of your order, the shipment of the products, the management of your debts to the COMPANY, the making of returns and the provision of guarantees.
b) to comply with the obligations imposed by the current legislation, e.g. tax legislation, e-commerce directive,
c) checking, improving and adapting to your preferences and choices regarding our products and/or services,
d) sending, by electronic or traditional means, administrative, technological, organizational and/or commercial information about the Company’s products and/or services.
e) in our customer satisfaction survey, the promotion of our products and/or services, the sending of newsletters about our products and/or services.
2. It is clarified that the Customer is required to declare the specific VAT and/or VAT ID referred to in the relevant fields of the order form (“checkout”) / “basket”. These data are objectively essential for the fulfillment of the purpose and the operation of the service provided. Correct and complete information on the information requested by the Company constitutes an obligation of the Customer by law. It is possible that inaccurate or incomplete information on the information requested by the Company may establish the right to request the Company even to cancel or terminate the service provided at any time.
3. Data Security
The security of your personal data is a high priority for us. Therefore, we protect your data, stored with us through appropriate technical and organizational measures to effectively prevent loss or misuse by third parties. In particular, our employees, who process personal data, are committed to maintaining confidentiality. To protect your personal data, it is transmitted in encrypted form. We use the TSL1= Transport Layer Security system to protect communication through your web browser. This is recognizable by the padlock displayed by your browser in case of a TLS connection. In order to ensure the long-term protection of your data, the technical security measures are regularly monitored and, if necessary, updated with the corresponding prevailing technology standards.
4. Duration of data storage
Your personal data is kept only for the period required to fulfill the purpose for which we collected it as stated above, unless a longer retention period is required by applicable law. In general, this means that we will keep your personal data for as long as you have an account with our Company or for as long as there is a contractual relationship between us.
In relation to your Personal Data related to product purchases, we retain this data for a longer period in order to comply with our legal obligations (such as tax and commercial law and for warranty purposes). At the end of this retention period, your data will be completely deleted or anonymized, for example by aggregating with other data, so that it can be used in a de-identified way for statistical analysis and business planning.
For Newsletters, the personal data you have provided to us for the purpose of sending us newsletters, promotional material, targeted advertising and customer service and customer satisfaction surveys is stored by us until you decide to unsubscribe from our relevant list or revoke the your consent. In the event that you ask us to unsubscribe, we will ensure that your information is promptly deleted from the relevant list.
5. The Customer may at any time exercise the following rights:
– the right of access (to know what data we process, why and their recipients),
– the right to rectification (to correct any omissions or inaccuracies of the data),
– the right to deletion (right to be forgotten) (deletion from the COMPANY’s records, however, if their processing is no longer necessary for the use of the Website),
– the right to restrict processing (in case of questioning the accuracy of the data, etc.),
– the right portability (for the CLIENT to receive his data in a structured and commonly used format).
– the right to object to the processing of his personal data and personal data for the purposes of the service contract, by withdrawing his consent. However, the exercise of this right is likely to lead to the termination of the CLIENT’s contract and non-provision of services by the COMPANY, because (according to what was mentioned above), as the service may not work without processing VAT and/or Customer ID of the CUSTOMER (data subject).
5.1 These rights are exercised at no cost to the CUSTOMER by e-mail to the email address info@kaviri-jewel.com unless they are repeated frequently and due to volume they have administrative costs for the Company, in which case the Customer will bear the relevant costs.
5.2. If the Customer exercises any of these rights, the Company will take all possible measures to satisfy the Customer’s request within thirty (30) days of receiving the relevant request, after the Company informs either of its satisfaction, or of the objective reasons that prevent its satisfaction.
1* TLS protocol
The COMPANY recognizes the importance of the security of Personal Data, as well as electronic transactions, and has taken all the necessary measures, with the most modern and advanced methods, to ensure maximum security. All information related to users’ personal information is kept confidential. The Site uses the TLS (Transport Sockets Layer) protocol for secure online commerce. In this way, all the User’s personal information is encrypted so that it cannot be decrypted or changed during its transfer over the Internet. The TLS (Transport Sockets Layer) protocol is today the global standard on the internet for certifying websites to web users and for encrypting data between web users and web servers. An encrypted one
TLS/SSL communication requires that all information sent between a client and a server be encrypted by the sending software and decrypted by the receiving software, thus protecting personal information in transit.
The TLS certificate for our Website is issued by GoDaddy certification company and Cloudflare, Inc. Your transactions in our online store are protected by modern SHA-2 (SHA-256 With RSA Encryption) and 2048-bit security systems.